Ali Qasim Syed

Bonnington Guest Service in Dubai HotelsAfter a long break, we finally bring you another instalment of our popular “Who is Who at the Bonnington Jumeirah Lakes Towers” series for you!

This time, meet Ali Qasim Syed, the Bonnington’s Guest Relations Supervisor.

Ali was born in Islamabad, Pakistan, and, after completing his BA in Business, started working for a telecom company in his hometown in 2001. In his role, he was responsible for customer relations, a fact that made him an ideal candidate to join the hospitality industry, which he did in 2004 when he joined Starwood Hotels & Resorts in Dubai.

He was voted “Star of the Month” in May 2006 and also nominated for the prestigious “Concierge of the Year” award in 2006.

In 2008, Ali joined the pre-opening team of the Monarch Hotel on Sheikh Zayed Road as a Concierge Shift-in-Charge.

A year later, he became part of the Bonnington family and his pre-opening experience came in handy when we established our Guest Service department, policies, and procedures.

On a day to day basis, Ali looks after our guests, assists them with booking itineraries or puts together activities or sightseeing tours for them. His aim is to ensure that all guests have a memorable experience at the Hotel and become part of the Bonnington family while they’re with us.

Ali’s fast becoming a well-known face at the Bonnington and often gets mentioned in guest comments and reviews, for example this review on TripAdvisor.

In his spare time, Ali loves to play and watch cricket, or you can find him walking along the beach enjoying time with his family.

Our homepage: Bonnington Jumeirah Lakes Towers, Dubai

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About bonningtontower

The Bonnington Hotel Dubai is located in the heart of Jumeirah Lakes Towers along Sheikh Zayed Road, just opposite Dubai Marina and in walking distance of Jumeirah Lakes Towers metro station. It is a 5-star hotel with 208 luxurious rooms and suites (all non-smoking), 272 deluxe serviced hotel apartments, 5 restaurants and bars, 4 conference suites and a 450sqm conference centre with ballroom. The hotel also boasts a Leisure Deck on the 11th floor with infinity pool, state of the art gym, pool bar, Jacuzzi, steam room and sauna as well as a ladies hairdressing salon.

Posted on September 2, 2010, in Bonnington Who's Who and tagged . Bookmark the permalink. 5 Comments.

  1. ali ia m happy to read about your success story , your work really appreciated and you are deserving it ,keep going and going in the same pace and destinations are in your way to kiss your feets,,
    may you have many more achievements in your life,
    bravo ali

  2. This is awesome to hear taht you are second asian among those five people of the “Hall of Fame”. It’s only beacuse of your hard work and engagement servivce with the guests. Infact you are really a memory maker. Keep it up the hard work.
    BRAVO Mr.Ali

  3. Syed Hassan Raza

    Congratulations And Best Wishes. !!

  1. Pingback: Our Assistant Chief Concierge in Time Out Dubai! «

  2. Pingback: Guest Comments Wednesday & some April news! «

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